- 120 service franchisee across the country
- Well trained teams of 50 executives
- 500 service technicians for taking care of installation, repairs and cleaning
- Each of these are with dress code, ID proof, rate card and service kit
TRAINING / DEMO/ VIDEOS
- 300 training programs
- 1000 product training for sales team
- Demo to customer & dealer
- Videos for selection / usage/ installation/ cleaning……….Coming Soon
INSTALLATION / REPAIRS/ CLEANING/ COMPLAINTS/ SERVICE
- Call on toll free no.
- Get a tracking no.
- Enquire rate/ check ID / Pay in Cheque
- Close call by calling back the
customer care no.
- Escalate Matrix
To whom so ever it may concern
Dear Customers and Channel Partners,
This is to inform you that we don’t allow and promote any online or internet sales. In lieu of same we have instructed our call centre, service franchisee and sales /service team to not to honour either of installation, warranty, service or any complaints for such sales.
We are also publicizing the same in leading newspapers across India.
Its our humble request to buy our products ONLY from local dealers in your area/city and NOT from online resellers.
As mentioned above we have not appointed any reseller as our authorized seller on internet. Resellers doing sales on-line through various on-line shopping websites are unauthorized resellers and hence we won't be able to honour either of installation, warranty, service or any complaints for such sales.
Anil Bhamre | Head - Marketing & Strategy